Returns & Exchanges

At Zavya, we want you to be completely satisfied with your fashion choices. If your purchase isn't quite right, we offer a seamless 30-day return and exchange window for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for processing.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.